826, Report:
#11577
Posted Date:
Jan 15 2002
Ripped off by Pep Boys -they have been bad boys
My engine was sputtering and stalling and I could not locate the problem, so I took my vehicle to Pep Boys.
They saw an 18-yr-old young woman in a college town and figured they could rip me good, which they did. They charged me $500 to replace my CV joints, etc. and said I neede...
Entity
Categories: Auto Mechanics
827, Report:
#10912
Posted Date:
Jan 07 2002
Pep Boys to my fellow employees IT'S MANAGEMENT
I've worked within the system of Pep Boys, and there are only a
few managers and Techs & Mechs I would truly step up to bat for do to 20 years in sales/service.
Pep Boys Yuba City gave me a chance to work with them and they also had the best benefit plans as compared to other ...
Entity
Categories: Auto Mechanics
828, Report:
#10552
Posted Date:
Jan 03 2002
PEP BOYS IN LANCASTER TX RIP OFF EXPERTS
I TOOK MY SATURN TO PEP BOYS IN LANCASTER TO HAVE A SIMPLE OIL CHANGE DONE ON MY CAR
AFTER PAYING AND DRIVING AWAY DID NOT GET A MILE DOWN THE ROAD AND MY SERVICE ENGINE LIGHT CAME ON I WENT BACK TO PEP BOYS IMMEDIATELY AND REPORTED THE PROBLEM
THEY STATED THEY ONLY DID AN O...
Entity
Categories: Auto Repair Service
829, Report:
#10549
Posted Date:
Jan 03 2002
Pep Boys Brake Ripoff Job Nashville TN
I took mty 82 Ford F100 to a Pep Boys on Old Hickory in Nashville, TN. They quoted me a price for a new master cylinder, front pads and rotors, one caliper, rear drums and shoes, and one wheel cylinder. I agreed, paid for the job, and took the truck home. Two weeks later, my foot...
Entity
Categories: Auto Repair Service
830, Report:
#10044
Posted Date:
Jan 02 2002
pep boys does it again another ripp off story *REBUTTAL *Consumer Suggestion
I took my car to pep boys of pottstown pa and they gave me a quote of 288.98 for the replacement of my front struts and alignment. i dropped the car off at 8:00 am and when i called at 3:00 pm i was told they put the wrong parts on my vehicle and it would be another 4 hrs till it wa...
Entity
Categories: Auto Repair Service
831, Report:
#6610
Posted Date:
Jan 01 2002
Watch out for Pep Boys Parts *UPDATE cheap materials by even cheaper labor *REBUTTAL employee
I bought a alternater from pep boys and put it my truck.As soon as I hooked it up it fried the wires and computer.Took it back and the alternater was bad.The manager gave me money to fix the wires.When I came back later to tell him about the computer he said the computer fried the a...
Entity
Categories: Auto Parts
832, Report:
#8008
Posted Date:
Jan 01 2002
Pep Boys - Alternator Rip-off liars *UPDATE employees, 'Sorry for the Service You Received' *REBUTTAL employee
I have had many problems with this automotive chain. The ONLY reason I go back to them is b/c of the warranties that are supposed to be accompanying the parts and service I received. However I have found that this is also not true. In Aug. of 2001 I went to Pep Boys and they replace...
Entity
Categories: Auto Repair Service
833, Report:
#6645
Posted Date:
Nov 15 2001
Pep Boys - Home of Apathy, Inexperience and Worthless Parts
I've been asked to expound upon my experiences and knowledge of Pep Boys by the site owner, so here goes...(Please keep in mind that I'm only repeating what I've been told)
I seem to have really bad luck with cars. Alternators go out, radiators spring irrepairable leaks, water p...
Entity
Categories: Auto Parts
834, Report:
#6588
Posted Date:
Sep 16 2001
Midas cracked my head gasket and removed parts of my engine
I recently purchased a car from a respectable auction. On the way home the alternator died. I had the car towed home and then over to Gaithersburg, Maryland Midas. A store manager was very helpful and said he would thoroughly go over the car and tell me everything that was wrong ...
Entity
Categories: Auto Repair Service
835, Report:
#6391
Posted Date:
Aug 28 2001
Pep Boys auto rip-off repair scam
LOMBARD store # 843
851 E. ROOSEVELT ROAD
(630) 792-1601
Store Hours: Mon-Fri: 8:30-9:00 Sat: 8:00-7:00 Sun: 9:00-6:00
Service Hours: Mon-Fri: 8:00-9:00 Sat: 8:00-7:00 Sun: 9:00-6:00
General Manager - Ken Dieden
Service Manager - Joe Lambert
Service Advisor - Ike Ahmad
...
Entity
Categories: Auto Repair Service
836, Report:
#6027
Posted Date:
Aug 04 2001
PEP BOYS TIRE RIP-OFF
This is another example how auto repair places, take advantage of people who are not educated in auto repair. I sent my wife to Pep Boys to have two tires put on the rear of our car. The Pep Boys employee put the new tires on the front of the car. When I returned home from out of...
Entity
Categories: Auto Repair Service
837, Report:
#5805
Posted Date:
Jul 18 2001
PEP BOYS RIPS OFF THE RIGHT ONE THIS TIME!
GETTING DEEP, BUD - BETTER READ REAL SOON! DON'T MAKE ME ISSUE PRESS RELEASES, ETC. NO KIDDING!
I know this is quite detailed, but will be WELL worth the read time. Pep Boys Claim # 104575
To Mr. Darius Bud DiFatta, District Manager, Pep Boys, North Western, Nevada, and the Sa...
Entity
Categories: Auto Repair Service
838, Report:
#4636
Posted Date:
Mar 06 2001
Pep Boys - Incompetent dolts and thieves
I too have had what seems to be a common experience with Pep Boys service, the following is what I just sent to Pep Boys via the customer comment section of their web page. To be fair I am
waiting to see what their response (if any) will be and this too will be posted here. Basical...
Entity
Categories: Auto Repair Service
839, Report:
#4266
Posted Date:
Jan 23 2001
PEP BOYS, screwed by Manny, Moe, and Jack * UPDATE..Consumer Advise
After having a new battery installed (by a different company), the car wasn't getting fuel. One PepBoys (Cutler Ridge) installed a new fuel pump and filter - $283.00, including $68 for Diagnostics, after being told that the problem was the fuel filter.
A week and a half later, th...
Entity
Categories: Auto Repair Service
840, Report:
#3831
Posted Date:
Nov 12 2000
Pep Boys consumer ripoff .. run around for 3 months then they destroy my car
I went in May to replace my battery. They charged me $65 to diagnose the problem when I told them I knew it was the battery, but I agreed to it. I'm a 19 year old female and the bastards took me for all they could!
When I got my car back, I noticed I had a dent in the top of my ...
Entity
Categories: Auto Repair Service
841, Report:
#3636
Posted Date:
Oct 20 2000
Pep Boys took my money for nothing
I took my car to Pep Boys for an inspection. They persuaded me to purchase the Preventive Maintenance Package, failing to mention that it cost over $300 and did not include parts (the final bill totaling just under $600).
The day I got my car back from Pep Boys it began overheat...
Entity
Categories: Auto Repair Service
842, Report:
#2375
Posted Date:
Oct 19 2000
America's Service Station Rip-off ..Texas Auto Repair Sting
This is a great article about how they are ripping people off.
By Randall Patterson
America's Service Station claims to be the auto repair exception. So how come the high prices, cheap parts and minimal service warranties?
When embarking on a sting, one wants company. It ca...
Entity
Categories: Auto Repair Service
843, Report:
#3238
Posted Date:
Sep 16 2000
Pep Boys Blows Transmission - Refuses to Accept Responsibility and Pay for Damages
The following letter was sent to Pep Boys coporate Customer Relations Department via e-mail on July 30, 2000 and August 6, 2000. Pep Boys did not respond to either e-mail. As such, a complaint was filed with the Better Business Bureau on August 8, 2000. The less than surprising r...
Entity
Categories: Auto Repair Service
844, Report:
#2999
Posted Date:
Aug 21 2000
Pep Boys under educated poorly experienced teenagers working on unsuspecting owners vehicles
I don't own A Pep Boys, but I have a repair shop just a few blocks away from one here in New Orleans. I run a very honest business, sorry I cant say the same for other repair centers.
I see this kind of rip-offs from the shop in question on your web site all the time. So what's ...
Entity
Categories: Auto Repair Service
845, Report:
#2846
Posted Date:
Aug 06 2000
PeP Boys where mechanics get away with bad work!
I am seeking reimbursement for cost of labor $187.61, payment to have my truck's transmission serviced and a rental car, if needed, because of poor and negligent service done by PEP Boys on May 30,2000. I had my transmission's fluid exchanged by Merchant's Auto&Tire Centers on May 2...
Entity
Categories: Auto Repair Service
846, Report:
#1980
Posted Date:
Apr 06 2000
Pep Boys are Pepless
I recently had my 4 cylinder, VW Jetta taken in for repairs. It was having difficulty starting and was told by a good friend that I needed a tune up, fuel filter and injection cleaning and maybe wires. It was late in the evning and shops were closed so I brought it to Pep Boys. This...
Entity
Categories: Auto Repair Service
847, Report:
#1682
Posted Date:
Mar 28 2000
Pep Boys - i bought 4 tires and blew less than 24hrs after i had it and less than 10miles
Mike Graham
3284 James Madison Hwy.
Haymarket, VA. 20169
(703) 753-9137
(703) 633-8300 Ext.4573
March 28, 2000
Dear Sir or Madam:
My name Mike Graham. On March 17, 2000 at 8:30pm, I bought new tires form Pep Boys in Manassas, VA. They pulled my 1968 Chevy Chevelle in ...
Entity
Categories: Auto Tire shops
848, Report:
#1621
Posted Date:
Mar 20 2000
Elite Auto Repair
Compliant against:
Elite Auto Repair BAR# AH201044
1924 West Belmont Ave.
Fresno, Ca 93728
1(559) 442-1842
Complaint Form Addendum
I saw ad in a local paper named the Thrifty Nickel where Elite Auto advertised Used Japanese Engines installed in your car including part...
Entity
Categories: Auto Repair Service